Returns & Refunds

Your satisfaction matters to us. If your order is eligible for a return, please contact DARNA support within 14 days of receiving your order.

Return conditions

Items should be unused, in their original condition and, where applicable, returned with original packaging and accessories.

Refunds

Once an approved return is received and inspected, we will confirm the applicable refund or replacement. Refund timing can vary depending on the payment method and processing.

Damaged or incorrect items

If you receive an item that is damaged, defective or different from what you ordered, contact us as soon as possible with your order details so we can assist.

Questions

Please contact DARNA support before sending any item back so we can provide the appropriate return instructions.